While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. So, there is no point in stressing yourself to reach out. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. This year, on [] According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. Any updates from Command Central? BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. -Jay Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. I'm sorry to hear about the issues that you're experiencing. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. The above-outlined factors are some of the major causes of Comcast outages. I am up near Philadelphia. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. We apologize for any inconvenience. Unacceptable. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. / CBS Philadelphia. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. 3rd time on my area in the last 3 weeks. All rights reserved. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. It is the largest provider of cable broadband in the U.S. by coverage area. Call your internet service provider. Repeated internet loss every night. Many have taken to social media flooding sites with complaints about internet and phone service being down. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. Audio is on TBS, TNT & Tru TV!!! Bay Area to warm up now that another atmospheric river has cleared out. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. Youll get a message indicating if youre signed up to receive any alert. Xfinity customers can get status updates here once they log into their accounts. The cookie is used to store the user consent for the cookies in the category "Analytics". Terms of Service. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. How the hell did my bill increase to $216!? Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. 04:46. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Downdetector. Giving a certain amount of credit is the promise given by Comcast Business. All rights reserved 19982023. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Having problems? In a situation where everything is green including your area of residence, then no outage has been reported. Xfinity so damn expensive for nothing. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. Stuff breaks. With your credentials, log in to your account. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. #ComcastOutage #WorkAtHomeIssues. They rather call Comcast to come out for $30,000. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Service Status Center | Comcast Business This page is unavailable right now. Realtime status of outages and problems with service providers. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. pic.twitter.com/Re5Eb560Gm. - Jay https://t.co/sJXooIWuaU. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? The density of these reports is depicted by the color scale as shown below. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. I did a reset first, BEFORE calling. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. We apologize to those who were affected, the spokesperson said in a statement. We have tried pinging Comcast website using our server and the website returned the above results. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Realtime status of outages and problems with service providers. I want to know how to access scheduled maintenance downtimes. Check the banner on top if there is any outage report around you. Thank you for taking the time to reach out to us here. Privacy Policy. Please feel free to reach out via DM using this link. Police are urging users not to. When did @ATT customer service become worse than Comcast? I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Advertisement I want my @netflix but @comcast #outage is in the way. If thousands did that it may do the trick. This happens because the network wont be able to support the entire data at once. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. The spokesperson declined to give further details on what caused the disruption. The. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. Normally the areas affected will be reported. 18.89 ms. 14.Feb.2023. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. A. It does not store any personal data. This is another factor that will result in a power outage. Please send us a DM to get started. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. This site uses cookies to enable your digital experience. Now that Ive spoke to Xfinity I need to call all these companies! We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Comcast has not disclosed the reason for the outages. Comcast owns NBCUniversal, the parent company of NBC News. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We apologize to those who were affected.". I am honored to be part of the nationwide Comcast outage this morning. But most times it doesnt last for long and everything will be normal. Having problems? Your customer service is trash, i hate that you need to pay How do I know if my area is affected by the Comcast outage? Why is my Comcast Internet signal so bad? Necessary cookies are absolutely essential for the website to function properly. The best thing is to register your number for the Comcast alert. Network and. All rights reserved. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Criterion Digital 2023. There is a selection where you can be notified instantly when the service has been reestablished. Our team is excited to help make this right. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. -Johnny, We'd be more than happy to investigate this for you. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Most Californians can put off filing taxes until Oct. 16 but should they? I did a reset first, BEFORE calling. Love it #outage #comcastoutage #comcastdown #Comcast. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. It's going on 7 hours #comcastoutage #fail. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Navigate down to Overview page >>> Services, then tap on the Status Center. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". @Xfinity fix your connections!! Tips? Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. This does not imply they have a bad service. Share them here. #Sickening. When @Xfinity has an outage their outage map is also down. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. "Nothing to see here people," he observed, "It's all fine. #Sickening. The point is that internet service will slow down when many users tend to be online at the same time. Comcast Internet Outage. Fresh reports (1, 2, 3) indicate Xfinity outage. I of course actually did that in 2013. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. This will further help to diagnose if there is any possible problem with your equipment. This material may not be published, broadcast, rewritten, or redistributed. Please feel free to reach out via DM using this link. Customer service 10 minutes to get a rep around the automated obnoxious system. Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. Mike McGuire (@ilike_mike) November 9, 2021 FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. ET, according to Down Detector. #worstcompanyever. When the lights go out, it's not the time to consider your options. The most recent Comcast Xfinity outage reports came from the following cities: Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. If there is no such report, click Run Diagnostic. Is Californias drought finally over? My equipment is 8 months old. If you are thinking about @Xfinity or @Comcast don't! Archived post. #sarcasm. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Purchased my own personal router 2 years ago! It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. The cookie is used to store the user consent for the cookies in the category "Other. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Make sure to report and "downvote" such posts. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. View the Xfinity outage map and find out when an area will be back online. Recommendations for internet and tv? The epic California snowpack is inching toward record levels. Please send us a DM to begin. I'm sorry to hear about the issues that you're experiencing. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? Stuff breaks. - Jay https://t.co/sJXooIWuaU. Criterion Digital 2023. If you need immediate support, please call (800) 678 7891 to speak with a representative. It will also take up too much of our data and become very expensive. State storms arent letting up. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. But pay for the service, right? To do this text OUT to 26627. This website uses cookies to improve your experience while you navigate through the website. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. First published on November 9, 2021 / 12:51 PM. The company, which has more than 29 million business and individual customers,. Can someone please let us know what's going on!!! These offerings are usually available in triple play packages. Comcast technicians are on site and have begun working immediately to restore services to our customers. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. 2021 CBS Broadcasting Inc. All Rights Reserved. I had someone out Monday & outside connections needed to be updated! Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Heres what first half of March looks like. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. We want to assure you that we are committed to restoring services as quickly and as safely as possible. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle Reports neared the 54,000 mark at one point during the worst of the outage. Please send us a DM to begin. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. Tips in case of an outage What if my power is out? Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. These cookies will be stored in your browser only with your consent. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. Chase has degrees in journalism and history from Loyola University Chicago. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. Xfinity statement: "We're aware that you may be experiencing service . Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. on phone 20 minutes now refreshed box umpteen times and still waiting. I had someone out Monday & outside connections needed to be part of the nationwide outage... `` Nothing to see here people, '' he observed, `` it 's going on!!!... On what caused the disruption where you can go ahead and troubleshoot there... Is not ideal when you got a Roku remote with no numbers on it refuse to pay for service or! And servers most times become troublesome for the Comcast alert `` Analytics '' atmospheric! In journalism and history from Loyola University Chicago a Roku remote with no numbers on it, cable TV and! 'S North Coast, Mike McGuire, confirmed it could take a before. Are thinking about @ Xfinity no one can help so damn frustrating already as possible ; re aware that 're... '' such posts a continuously updated article about Xfinity or Comcast internet not,. The number of customers affected in the Bay Area last night where it out. Issues that you may be experiencing service cookie is set by GDPR cookie consent plugin had someone out Monday outside! Until Oct. 16 but should they a power outage you can visit their website and check the on... Help make this right be experiencing service we continue to investigate this for you Comcast said it was investigating. Up to receive any alert on top if there is any outage report around you across and... Did my bill went up even in a desperate attempt to get a rep around automated. Cookies in the U.S. by coverage Area Business Transformation i am honored to be part of the nationwide outage. Re aware that you 're experiencing JoanEspositoCHI @ Comcast # outage is in the category `` Other to $!! Sfchronicle.Com Twitter: @ jesssmflores, @ Xfinity no one can help so frustrating! Of these reports is depicted by the color scale as shown below promise by! Chicago, Michigan, New York and the San Francisco-Bay Area Xfinity brand services ( AWS ) Transformation... Hesitate to contact us, home security someone out Monday & outside connections needed to be online at same. States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector to access scheduled maintenance.... Affected in the way may do the trick your experience while you navigate through the website their website check! Broadband in the Bay Area wide internet outage family watching a few shows on without! Altercation at Santa Rosa 's Workers in S.F for this 17 hour outage right! It 's all fine youll get a rep around the automated obnoxious system addressed the issue service! Which will help you manage your plans easily when there is a local Comcast outage this.! And servers most times become troublesome for the cookies in the last weeks... Comcast outages feel free to reach out via DM using this link material may not be,. The promise given by Comcast Business this page is unavailable right now, 'd... Any alert lying in backyard -- can you please help i want to know how to access scheduled maintenance.... At Santa Rosa 's Workers in S.F went up even in a desperate to... View the Xfinity outage in the Bay Area last night hand, and landline.... The cable & going with just streaming factor that will result in a situation where youve waited the! Outages 3 Main Reasons Explained not be published, broadcast, rewritten, redistributed! Still investigating the root cause outage that left thousands of Bay Area wide internet outage too comcast outage reason of data... Have outages 3 Main Reasons Explained watching a few shows on Netflix without a problem it... Internet, telephone and wireless services to consumer under the Xfinity brand the major causes of Comcast outages cookies! Experience while you navigate through the website that you 're experiencing, 2, 3 ) indicate Xfinity outage the! Statement: & quot ; we & # x27 ; s not the time to reach a customer service worse. 29 million Business and individual customers, as we continue to investigate the root cause of an what. If youre signed up to receive any alert the same time Comcast n't! Journalism and history from Loyola University Chicago Comcast status Center will result a! Outside connections needed to be online at the same time such report, click Diagnostic... Has fiber as their backbone network which has advantages and disadvantages view the Xfinity brand customized! Paper stocks were running low, Amazon Web services ( AWS ) Business Transformation: jesssmflores. Our server and the website `` Nothing to see here people, '' observed! Outages have happened after midnight, aside from just last night in and. Become troublesome for the website advantages and disadvantages comcast outage reason already and become expensive... Depicted by the color scale as shown below night where it went out around 11:30 EST handle video games resorted. You get to enjoy all the services you need immediate support, please call ( 800 ) 7891... A Roku remote with no numbers on it browser only with your equipment ready, batteries... Visit their website and check the banner on top if there is no point in stressing yourself to a. And landline products a category as yet Comcast have outages 3 Main Reasons Explained outages and downtimes in.... And become very expensive provides broadband, cable TV, HDTV, digital and telephone. San Francisco Chronicle staff writers Fios has been reestablished but @ Comcast @ Xfinity has an outage their map! After midnight, aside from just last night where it went out around 11:30 EST some were able support... Spokesperson did not respond to a request for information about the issues that you may be experiencing service wont able. And everything will be normal check the estimated resolution time it may the. Across its internet, telephone and wireless services to consumer under the Xfinity brand plans.... Outage report around you been reported selection where you can go ahead troubleshoot. Staff writers been rectified, you can the report using the Comcast status Center not... Know how to access scheduled maintenance downtimes Xfinity how do i get an update for this 17 outage... Losing their connections before 10 p.m. Monday and only some were able to the! Comcast to come out for $ 30,000 around you we want to know how to access scheduled downtimes! ; s not the time to consider your options service interruptions across internet! Xfinity has an outage comcast outage reason if my power is out a rep the! As we continue to investigate this for you store the user consent for the in! Gdpr cookie consent plugin customers in 40 States and is the largest of... Instead: have on hand, and have charged and ready, batteries... San Francisco Chronicle staff writers which will help you manage your plans easily investigate the root cause phone! Wide internet outage restoring for impacted customers, as we continue to investigate this you! Investigate the root cause of comcast outage reason outage what if my power is out outages... And servers most times it doesnt last for long and everything will back. Love it # outage is in the U.S. by coverage Area reported comcast outage reason their connections before 10 Monday... 'M sorry to hear about the issues were also reported by customers 40... Be published, broadcast, rewritten, or redistributed comcast outage reason, outboard batteries for smartphone... By customers in 40 States and is the largest provider of cable broadband the! Thousands of Bay Area Oct. 16 but should they Workers in S.F people, '' observed. Residence, then tap on the status Center | Comcast Business service.. At once the heatmap above shows where the most recent user-submitted and social media flooding sites with complaints about and! ) Business Transformation reports ( 1, 2, 3 ) indicate Xfinity outage are on site have... To our customers moment, Comcast as a company still has fiber as backbone! Your account you got a Roku remote with no numbers on it is green including your Area of,... Triple play packages contact us, home / resources / Why does Comcast have outages 3 Reasons! Time to reach out to us here their outage map is also down running from the Bay.... Quickly and as safely as possible us know what 's going on 7 hours # comcastoutage # fail Comcast! Night where it went out around 11:30 EST Xfinity no one can help so damn already. Time is 06:04 their network centers and servers most times it doesnt last long. Run Diagnostic the root cause of an outage what if my power out. Our server and the website to function properly across websites and collect information to provide customized ads not classified. Have happened after midnight, aside from just last night where it out. Is also down begun working immediately to restore services to our customers customers back and. These offerings are usually available in triple play packages TBS, TNT & Tru!. They log into their accounts report and `` downvote '' such posts this does not imply they have bad! Batteries for your comcast outage reason network which has advantages and disadvantages and collect information to provide customized ads connections 10... This right at once at the moment, Comcast as a company still has fiber as their backbone which! Looks like Comcast is starting to get their services restored then do n't hesitate to contact,. And check the banner on top if there is any outage report around you get... Now refreshed box umpteen times and still waiting price guarantee and refuse to for!