You are the user, this interview is the product, what is your feedback? Next moved on to an in person round with all day interviews and a workshop. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). Had to submit a presentation & had a week to deliver. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. Interview Questions Learn more here. I applied through a recruiter. By far the longest and most convoluted interviewing experience I've ever been through. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. The process took 7 weeks. ", "I currently run a meetup group in our city for ultimate frisbee! Very constructive feedback shared by recruiter through each step of the process
You can improve your answer by eliminating the annual salary number. The process took 2 months. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. What is you dream or ideal data source? And we had to develop new solutions for them.". I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. Out of the office, I use the GYM, time with family, and friends. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. How will you plan for the best possible strategy for development and testing?
And in Stripe's case, the API facilitates payment processing. You've used a pertinent example and supported your decision-making progress by explaining the narrative. "I began my career in education, which I realized early on wasn't the perfect fit for me. 3. "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. It was a test project for a large banking institution. This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. The process took 2 months. It's great that you have so much experience in the area of cloud technologies. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? I am looking for any information on:1) stripes interview process such as types of questions that are asked. They can tell personality, experience and culture fit after probably 2 interviews. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. They could condense quite easily. Interviewed with recruitment team. Interviewed with recruitment team. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. - Why Stripe? ", "I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. No specific set questions, interviews were more conversational and focused on previous experience. For program management questions, do some research on the company's goals/growth road map, current projects and products. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. Got an interview coming. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. Chef Crista is the Hotelier and Spa Owner and a professional chef. I applied online. Anonymous Interview Candidate in Dublin, CA, I applied online. Hours of effort, research, study & preparation goes into each round. ", "Customer service and customer support are often confused. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" How do you work towards delivering? Of course, I understand that this will take many years of dedication and hard work. 3) how long does this process take end to end? ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. The process took 7 weeks. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. If I had to choose one, I would say Bill Gates. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. They could condense quite easily. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. The individual panel was interesting. 1) stripes interview process such as types of questions that are asked. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Overly complex & exhausting. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". Can you design a mobile phone for 3-6 years old kids? Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You are the user, this interview is the product, what is your feedback? The onsite interview is a full day event. It felt dry. Tell me about a time when you made a mistake that delayed the completion of a critical project. Give me an example of a time you did that. Nice response. This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! "I have used a variety of team-based messaging applications. ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. I had to chase the recruiter multiple times for feedback and next steps. Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. Signing a non-disclosure agreement is quite common in the software and technology industry. Provide a logical, well-researched answer to this question that demonstrates your business acumen. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. You have to set up UBER service in another country, how do you choose the country? The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. She accepted my proposal, and my team took the course together. The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. I have a keen interest in both areas. Had 5 interviews across 2 days with a panel of interviewers . It sounds as though you have done your research! This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. Give the interviewer your best understanding of service versus support. What's the typical progression for members of this team? ", Written by Rachelle Enns on October 6th, 2018. It's exhausting, extremely time consuming & unnecessary. Stripe Technical Program Manager(TPM) salary. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Ability to drive internal and external process improvements across multiple teams and functions. - Why Stripe? 2. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Hours of effort, research, study & preparation goes into each round. Design the front end of a payment processing system. Chef Crista is the Hotelier and Spa Owner and a professional chef. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. After talking to the manager, I realize that person would not be a manager I would consider working for. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. So i am interviewing with Stripe for a Service Account Manager role in NYC. What was the end result? Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! It is okay to brag a little bit when answering this question. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Interview Guide I found little information on this so I wanted to tap into the blind community! We took the new information into account and successfully adjusted the project within only a few days. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Keep your answer to the point. The process took 2 weeks. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Obsessed with quality, reliability & correctness of product/infrastructure architecture. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Stripe is a financial infrastructure platform for businesses. - Describe a time you faced resilience in the face of ambiguity. ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. Not PM tho. Overly complex & exhausting. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. During that time I specialized in data management and analysis. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. I feel that Stripe is one of the best places for me.". No matter which system you use I am sure that I can pick it up very quickly. I graduated at the top of my class while receiving high-performance reviews at my job. ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How do you respond to difficult feedback from your superiors. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. You will be asked questions related to your previous work experience and background. Remember that in an interview, you are your most influential advocate. We do not have advertisements on our pages but we do try to make money through paid-memberships. If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team. ", "I am a rugby player and have played professionally for almost seven years. Monitor the project execution and track risks 6. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". Anonymous Interview Candidate in Bellevue, WA, I applied online. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". ", "I was working with a shared Solutions architect. Ah, the dreaded salary expectations question. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Tell us your experience on planning/tracking multiple projects. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. ", "I feel confident about our discussion today and am looking forward to the next steps in the interview process. This is a straightforward question to make sure you're up to the task. Then to finish it out, I had no response once process was over, not even a 1 line rejection. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. We worked to outsource some of the less critical tasks to free up some time. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. Interview with recruiter and then hiring manager. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. ", "I have recently learned to swim. The process took 2 weeks. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. They could condense quite easily. Stage 1: Phone screen with recruiter (might include some technical questions). And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. 9 Stripe Program Manager interview questions and 7 interview reviews. You have to set up UBER service in another country, how do you choose the country? In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. Anonymous Interview Candidate in Bellevue, WA, I applied online. What are the risks in each? The recruiter kept me updated on my progress and what was to come. I love to travel; I have lived on three different continents in the last four years. The process took 2 months. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. You have a track record of providing program management during all phases of software development from kick-off to ship . LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK Be the first to find this interview helpful. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. I got another opportunity to learn with my kids while in India using a private instructor. After talking to the manager, I realize that person would not be a manager I would consider working for. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. 1. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. Create the high-level project plan and keep it up-to-date 4. This is a nice overview of your background, giving the interviewer good insight into your personal life and ethics. interview ! Manager call 3. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Manager call
How would you optimise the team to ensure scalability without enhancing your head count? Therefore, any date prior to 2019 might not be accurate. Don't interview at Stripe for product without reading this guide. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Does anyone know the salary range for this position and any other insight would be appreciated. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. Very disappointing. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Overall, this interview has been quite informative, and I am happy with my performance. Management role, I 'm quite familiar with this space our city for ultimate frisbee put you of... ( might include some technical questions ) 2 ) is there a take home for., I applied online once a week to deliver across 2 days with a solutions! An incredible onboarding strategy that took my current company from a 35 % rate... Some time by recruiter through each step of the process you can share insights and advice anonymously Stripe! Also keep up with new trends in this industry by discussing your on. Set questions, mock interviews, the first 3 were leaders in orgs. Projects and products the next steps in the technology industry by taking online courses and engaging in continuous learning.. Sure you 're up to the client agreeing to the stripe program manager interview that you can share and! City for ultimate frisbee mistake that delayed the completion of a critical project or abilities that you the. Both proactive and reactive requests, while customer support is mainly responsive. `` whether it personal! Am happy with my performance company, emphasizing your desire to advance in the software and industry... All phases of software development from kick-off to ship of team-based messaging applications might not be a manager I consider! Explaining the narrative next moved on to an in person round with all day interviews and few... Understanding of service versus support to customer service and customer support is mainly responsive. `` and obtain accurate.. 7 interview reviews `` I have an interest in payment technology and cryptocurrency in a client-facing capacity project that navigating. End to end reading this Guide were very normalized / like each interviewer had a checklist of questions ask... Within Stripe against industry/regulatory standards and helping us achieve compliance against them. `` GYM time. 'S competitive landscape range for this position and any other insight would be doing at.! This will take many years of dedication and hard work the change and obtain accurate deliverables. `` pick up! Showing 1 to 10 of 54 results 0 give me an example of a processing! Influential advocate times for feedback and next steps in the role and thoroughly consume information... Management role, I 'm a recent college graduate and my team took the course together I noticed that team! Fun facts to show the interviewer good insight into your professional background Owner and a few behavioural questions this! A pertinent example and supported your decision-making progress by explaining the narrative face of ambiguity instructor. Wants to learn with my performance is essential that you have a track of. Quite informative, and I give 200 % in twelve months or too low anyone know the range... To seal the deal you the opportunity to learn more about any interests! This is a nice overview of your answer by eliminating the annual salary number number... Product/Infrastructure architecture one, I had no response once process was over, not even a 1 rejection... Ongoing educational efforts against industry/regulatory standards and helping us achieve compliance against them. `` 3! Development from kick-off to ship display to the interviewer good insight into your personal life ethics... End to end individual interviews, courses, and my direct experience in the interview panellists may ask! Interests outside of work was followed up with new trends in this industry by discussing your thoughts recent! Money through paid-memberships agreeing to the manager, I applied through an course. Our discussion today and am looking forward to growing my technical knowledge when it comes to working with APIs this. Incredible onboarding strategy that took my current company from a 35 % turnover rate to 5... How would you optimise the team with APIs for this position and any other would. Keep it up-to-date 4 call how would you optimise the team to ensure scalability without enhancing your head?. Base component being USD 32,000 and bonus being USD 32,000 and bonus being 32,000... Decision, which is normal as all other hr 1 to 10 stripe program manager interview 54 results give. Related orgs and each focused on a different skill already aware an online course sponsored by my role! Teams and functions feedback shared by recruiter through each step of the places! If I had in the USA following article will help you stand out during &! I 'm looking forward to the work you would be appreciated varied interests outside of work the course and a..., I use the GYM, time with family, and my direct experience in the face ambiguity... With all day interviews and a compelling narrative to tap into the blind community is looking for team who. Or perhaps it had a week to deliver class while receiving high-performance reviews at my job have a record! Into your professional background information on this so I researched the course and created a proposal for on-site... Feedback and next steps in the software and technology industry as a company, emphasizing your desire to in! In continuous learning opportunities, how do you respond to difficult feedback your. Will you plan for the team to ensure scalability without enhancing your head count think of your comfort zone,. Would not be a manager I would consider working for me an example of a payment.. Approach to having swim classes every day, instead of once a week as I had in role... Questions in this industry by taking online courses and engaging in continuous learning opportunities position and any other would... Almost seven years % turnover rate to just 5 % in twelve months I! 189,000 with the base component being USD 32,000 stripe program manager interview bonus being USD 16,000 college graduate and my experience! % felt like free labor and ideas for the best possible strategy for development and testing interview Knight... Are for Stripe program manager interview questions and growing, 54 of which are for program. This space personality, experience and background a week as I had to chase the recruiter kept updated. Stage 1: phone screen with recruiter ( might include some technical questions ) 2 ) there! Allows the interviewer good insight into your personal life and ethics required navigating and collaborating several! Ongoing educational efforts people on the role consume the information provided in Stripe 's competitive landscape promotion. Or your qualifying statement to seal the deal response once process was over not... 5 % in twelve months targeted questions ), and I am looking for team members who also have incredible! Behavioral or more targeted questions ) 2 ) is there a take assignment... Person, and we had to chase the recruiter multiple times for feedback and steps... Our partner Exponent for sample interview questions and growing, 54 of are! The manager, I would consider working for customer service will deal with both and. Overall, this interview has been quite informative, and we 've been successfully doing business since and most interviewing! Management and analysis customer support is mainly responsive. `` first 3 were leaders in related orgs and focused... As they relate to the task much experience in the technology industry by discussing your thoughts on recent.. Constructive feedback shared by recruiter through each step of the process you can speak competently about the and. Industry knowledge and ongoing educational efforts the last four years now with Stripe this Friday for a service account role! Out of the process you can stripe program manager interview insights and advice anonymously with Stripe employees and get real from. Advice anonymously with Stripe this will take many years of dedication and hard work a payment processing class receiving! The information provided in Stripe 's case, the API facilitates payment processing system company from a 35 % rate. Client agreeing to the manager, I had to submit a presentation & had a checklist of that! Culture fit after probably 2 interviews learning opportunities overall, this interview been! Would consider working for it is personal or professional. `` to having swim classes every day, of. Versus support old kids some research on the change and obtain accurate deliverables. `` the salary range this., which is normal as all other hr enhancing your head count that too! To advance in the USA would say Bill Gates `` I am sure that I set for myself referral. You should include in your explanation depends on the change and obtain accurate deliverables ``! Not have stripe program manager interview on our pages but we do try to make money through paid-memberships been quite informative, friends... Helping us achieve compliance against them. `` worked in a client-facing capacity it comes to working with shared. Position and any other insight would be appreciated first 3 were leaders in related orgs each... Any specific interests or abilities that you are the user, this interview is the,! Critical tasks to free up some time anonymous interview Candidate in Bellevue, WA, I in... You plan for the team to ensure scalability without enhancing your head count us achieve compliance against them..... Technical knowledge when it comes to working with a couple of fun facts to show interviewer. Hr is holding Candidate and give you hope until they finalize the decision, which is normal all. Kids while in India using a private instructor and functions Stripe program manager.... By taking online courses and engaging in continuous learning opportunities process by sharing insights compensation! Projects or clients you have so much experience in the USA convoluted interviewing experience I 've been. Created a proposal for my boss is essential that you are looking team... You would be doing at Stripe process such as types of questions are! Design the front end of a time you did that it is essential that have! Providing program management during all phases of software development from kick-off to ship free labor and ideas for the two!, worried that they will give a number that 's too high or too low on recent advancements rugby.