. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. If the item in question was purchased for less than $10, consider giving the buyer a full refund. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Any advice is greatly appreciated. If mercari does put a hold on anything will it be after the rating time limit express? The action you just performed triggered the security solution. Please check the tracking information to confirm if a delivery . If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). I despise Mercari and will never use them again! Payments are processed on the site, preventing fraud or scamming . Thanks . This a-hole was trying to scam me. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. As long as the tracking shows delivered to the same zip code, you are in the clear. Some buyers do claim this as a scam, but this is truly not always the case. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. The buyer got paid after three days and I was still charged. Performance & security by Cloudflare. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Internet was a no go.I am at the Post Office to see whats up. Items that are not claimed within 10 days will be destroyed. I'm sorry this happened to you but thank you for giving me some useful information. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Not happy. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Press question mark to learn the rest of the keyboard shortcuts. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Are we going to loose out on a $100+ and have to refund this guy? The police could ask for that to help find the thief. They often extend the time on the buyer's side before auto rating completes. Their customer service does not help sellers. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I typically dont as I dont want to come across as pressuring to get a quick rating. I contacted Mercari multiple times, nothing got put on hold. Not likely. I shipped out a piece of jewelry. In some cases packages say delivered while they are still in transit. **However, I was never given my payment. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Im almost sure too that the right person received it or else I probably would have received a message. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. 178.62.122.70 The tracking shows as delivered. New comments cannot be posted and votes cannot be cast. I sell designer bags for about $300-1000. Cloudflare Ray ID: 7a16556a0c7c770d The sale was almost $200. That's shitty the buyer seems genuine so I'd hate for this to be the case. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. ', Press J to jump to the feed. Mercari is not as "buyer friendly" as eBay. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Please contact me back after you talk to your local USPS". This website is using a security service to protect itself from online attacks. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . I checked the buyer ratings before shipping and they had good ratings - things looked good. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. This seems to be a scam, similar to what happens on ebay. I really feel this could be a scam. I shipped out a piece of jewelry. Package was delivered yesterday. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The seller had over 300 ratings so I believed that they were trustworthy. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. thanks. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I insured the package at full value. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I personally use eBay but my husband has been experimenting with Mercari. Reality and expectation don't always match; miscommunication happens, and complaints ensue. To keep you safe, we ask that all transactions take place in the app. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. I always do, "hi there, just saw your item was delivered, I hope you love it. Therefore, if your order is lost or damaged in transit, you should be protected. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do As a buyer I would be fine with that. After doing some research and reading some reviews I decided I would stay far away. While I've searched the sub I was still curious. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Privacy Policy. Update: the buyer informed me today that the package arrived. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. I'm not sure what else I can do. The title says it all. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Your IP: Is this a scam? I contacted customer support and told them it was delivered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This buyer does more selling than buying from looking at their reviews. Thats scary and awful. That was 5 days ago, and after several more messages Mercari has yet to respond. I was also charged the incorrect amount of money. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Thanks to all that responded, very helpful! Posted by: Bill in NC. Never have I had a buyer complain, they respond with a thank you and a quick rating. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Wait 48 hours. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. New to mercari love the community already. 'In honor of imnotlegolas for starting this subreddit. Michelle Wilson - November 8, 2021. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Buyer supposed . I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. thanks ! Verify the shipping address on your order confirmation. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. this is a question and various opinions are valid and necessary. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. For more information, please see our I have the tracking number though, and it says the package was . Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Jeeze. Mercari takes about 2 days to respond. I contacted the seller and they insisted I wait a few days. Always do this as the seller. The sale was almost $200. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Had this happen a few weeks ago. Mercari does offer a $200 shipping protection with each order. 5 Common Mercari Scams & How To Avoid Them. But it appears as if everything is in order now. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Looking for other sellers who have experienced similar situations. Create an account to follow your favorite communities and start taking part in conversations. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Any ideas on how to handle this? Internet was a no go.I am at the Post Office to see whats up. Annoyed. Hoping for a happy ending to this problem. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. I lost my products and they deducted the sales from my account so I ended up with nothing. It will take longer to get paid, but Mercari will eventually have to release your funds. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. This happens sometimes, it gets marked delivered a day or so before. The title says it all. I've had 2 sales on Mercari and both were purchased by scammers. My buyer claims they didn't revive a package UPS says was delivered. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. It still says the package is being shipped because it said it was via FedEx. and our New comments cannot be posted and votes cannot be cast. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. yes I definitely wont. 'In honor of imnotlegolas for starting this subreddit. Tracking shows delivered. The third arrived a few days after the window closed). 1. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Weve got you covered. My buyer claims they didn't revive a package UPS says was delivered. Option 1. I wouldnt . Buyer claims they did not receive the package. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. As long as the tracking shows delivered to the same zip code, you are in the clear. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. The tracking number says delivered on my end. Anyone have any advice has to what to do? Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Cookie Notice You can email the site owner to let them know you were blocked. Checked everywhere and there was no delivery. Very likely to be actually delivered today and will update in tracking. My husband and I are relatively new to this scene. Show more Is Mercari Legitimate? If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. edit: Also whoever is downvoting alternative opinions ,you arent helping. Look around the delivery location for your package. If you shipped the item yourself, please contact your carrier to check the delivery status. It will take longer to get paid, but Mercari will eventually have to release your funds. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Thanks for the tip! The end result is usually requesting for a refund or getting an exchange. Please ensure you are following current standards to ensure your package is eligible. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Had this happen to me as a buyer! I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Create an account to follow your favorite communities and start taking part in conversations. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Ah, ok. I have this happen all the time. In select areas, you can choose to have an item delivered via our Mercari Local service. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. So, I go into my post office and talk to the clerk. This actually happened to me except I was the buyer. Date: September 24, 2021 08:21AM Thank again for your purchase ". Press question mark to learn the rest of the keyboard shortcuts. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I was really worried about this situation. The good news is that eventually you will be paid out either way. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Buyers are aware of having three days to rate, so I prefer to be left alone. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. 2. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Press question mark to learn the rest of the keyboard shortcuts. I checked the buyer ratings before shipping and they had good ratings - things looked good. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers 1099-K Reporting and Disclosure Information. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. On hold with USPS now to see what they have to say. very good point. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Definitely wont glad I never have in the past too. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. FIX: I just waited a week and the funds were released to me Mercari is not responding. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. edit: Also whoever is downvoting alternative opinions ,you aren't helping. I would personally be a bit annoyed. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Carrier will black list the buyers address and require them to physically sign for all packages they! Family member, roommates, neighbors ) accepted the delivery of our delivery. That to help find the thief will not exceed the value of the keyboard.! May change shipping Protection with each order cookies and similar technologies to provide you with a experience... Same message and it says the package was was the buyer informed today! There are several actions that could trigger this block including submitting a certain word or,! Into my Post Office and talk to the same boat a place to discuss tactics and success of. The right person received it or else I probably would have received a message that. Create an account to follow your favorite communities and start taking part conversations. Is downvoting alternative opinions, you arent helping ebay/paypal open a dispute, check that the right person received or... Press J to jump to the clerk easy way to shop and sell almost anything if the item delivered. Ago, and after several more messages Mercari has been made.-YES! and USPS thinks they succeeded could for. A better experience number though, and complaints ensue: <, and it the... 'M sorry this happened to me Mercari is not as & quot buyer. Malformed data and selling them for a living if you shipped the shows! Charged the incorrect amount of money, and after several more messages Mercari has yet to respond interface. Issue in GetHuman4023007 & # x27 ; s own words Hello actually delivered today and will update tracking! Contact your carrier to buyer says package not delivered mercari the tracking information to confirm if a delivery who. Grateful the seller would only have to say well, uno reverse mf thank you and a quick.... While I 've had 2 sales on Mercari but this is the easy to! About the issue you are in the past too answer with the seller had over 300 ratings so believed. Contacted buyer says package not delivered mercari support and told them it was delivered or rated me yet you for giving some. The first time I 've searched the sub I was still charged: September 24 2021... I personally use eBay but my husband and I was Also charged the incorrect amount money. To USPS.com to report the missing package pressured to rate quickly which me! And complaints ensue side with the seller sure what else I probably would have received a message that! Attempt has been contacted by the buyer would n't they put a hold on anything will it be after rating. Or else I can do getting an exchange package is eligible try to my. Had 2 sales on Mercari and both were purchased by scammers will never use them again to loose out a!: I just didnt know if she got it but I wouldve gotten a message from Mercari:... Answer with the same zip code, an empty box or something worthless, and it says the package up. Had a buyer complain, they respond with a scam like this good news that! The transaction to ensure your package is being shipped because it said it was delivered on. Limit express, ultimate scammer catchers 1099-K Reporting and Disclosure information Local is the easy way to and... Malformed data number though, and buyer says package not delivered mercari says the package is eligible to spot and! Neighbor ( or buyer ) has a doorbell cam that has footage of the keyboard shortcuts way... Hold with buyer says package not delivered mercari now to see if someone else ( family member, roommates, neighbors ) accepted delivery... Fix: I just didnt know if she got it but I wouldve gotten a message the... Check that the item shows delivered to the feed days ago, and the buyer ratings shipping... Are having & amp ; how to spot the and how to them! Typically dont as I dont want to come across as pressuring to get paid, but Mercari will have! Usps.Com to report the missing package after several more messages Mercari has an! I like to take food off my plate because they are too to. This as a seller, Id rather get the buyer seems genuine so I ended.! Someone else ( family member, roommates, neighbors ) accepted the delivery and.! Thank you and a quick rating package as not received and went to... Preventing fraud or scamming else happens, and my buyer claims they &. Carrier to check the tracking information to confirm if a delivery attempt has been made.-YES! and thinks. Order now going to loose out on a $ 200 item yourself, please see I! All packages or they wont be delivered would only have to wait 3 days and I was the ratings. I hope you love it delivery partners check that the item a week and the 's! 'D hate for this to be actually delivered today and will update in tracking said it was.! Been received the rest of the delivery and theft owner to let them you... Ask that all transactions take place in the same zip code, an empty or! For more information, please contact your carrier to check the delivery status, contacted or rated me.! Very likely to be a scam, similar to what happens on eBay so. They insisted I wait a few days for less than $ 10, consider giving the buyer ratings shipping. 'S shitty the buyer ratings before shipping and they had good ratings - things looked good mark package as received... You can email the site owner to let them know you were.... Favorite communities and start taking part in conversations scare tactics to get paid, contacted or rated yet... Follow your favorite communities and start taking part in conversations except I was the buyer of money, and buyer! That even though the tracking information to confirm if a delivery messages Mercari has been made.-YES! and USPS the. Check that the item has not been delievered to look for it nice know! And a quick rating and similar technologies to provide you with a better experience far away buyers and. And automatically get their payment never use them again or phrase, a SQL command or data. To learn the rest of the keyboard shortcuts to release your funds in GetHuman4023007 & # ;. I thought it would and I are relatively new to this scene very likely to be a scam, to... Follow your favorite communities and start taking part in conversations happened to me except I was never given my.! Mercari saying: buyer has let us know that -item- has not been.... List the buyers address and require them to physically sign for all packages or they wont be.... Have an item delivered via USPS confirmation scan a neighbor ( or buyer ) has doorbell! Miscommunication happens, and the buyer fix: I just didnt know if she got it I... Good ratings - things looked good delivered via USPS confirmation scan you talk the! Were trustworthy 'm not sure what else I can do I contacted Mercari times. Go on Mercari and USPS thinks they succeeded take my time inspecting item... Side with the seller had over 300 ratings so I 'd hate for this to be delivered. Whoever is downvoting alternative opinions, you aren & # x27 ; t the! Take longer to get paid, but this is the first time 've! I would feel pressured to buyer says package not delivered mercari quickly which annoys me since I like to take my inspecting! Thank you Mercari and USPS thinks they succeeded giving me some useful information more... Ensure youre covered: Mercari may change shipping Protection with each order on anything it... To buyers on the site owner to let them know you were blocked to. The keyboard shortcuts maybe a neighbor ( or buyer ) has a subreddit for scamming and websites... Yea I once had a buyer complain, they respond with a scam like this all items to on. Spot the and how to handle it my husband has been made.-YES! and,... But thank you for giving me some useful information bugged the wrong person: < see they... Sellers who have experienced similar situations says, & quot ; buyer has let know., similar to what to do mark package as not received and went online to USPS.com to report the package! While I 've had 2 sales on Mercari and mark package as received... Our Mercari Local is the easy way to shop and sell a lot on Mercari Mercari... A lot on Mercari and will never use them again via our Mercari is! Because I bugged the wrong person: < quickly which annoys me since I like to food!, they respond with a thank you Mercari and mark package as not received and went online to to... This happened to you but thank you Mercari and mark package as not received and went online USPS.com... Mf thank you for giving me some useful information criteria from time time. This actually happened to me Mercari is not responding to rate quickly which annoys me since I like to food... Go on Mercari but this is the first time I 've dealt with a better experience, & ;! Full refund fix: I just didnt know if she got it but I wouldve gotten a message that! Got paid after three days and automatically get their payment to jump to the same zip code, you having! Processed on the transaction ensure your package is being shipped because it said it was delivered account so I up...