@Consumer_Cell so can esim issues cause unusable network speeds? Thank you! They include: There's also an option to ask a question if it's not featured. Anthony Q. Blakey. Analytical cookies are used to understand how visitors interact with the website. Criterion Digital 2023. I wouldn't use their service if they gave me $10.00/mo. //-->. ". People can't hear me when they call unless its on speaker.. What could be the problem? Postpaid mobile virtual network operator Consumer Cellular understands that everybody needs help sometimes. Choose the Wi-Fi option to configure your wireless connection, and to choose other available networks in your area. Very nice but could not send me any help with the firmware but did send me the codes to reset the box. At the moment, we haven't detected any problems at Consumer Cellular. DoNotPay will conveniently hold for you, so you don't have to. . No one from the call center seems to understand the issue. I called the Consumer Cellular Customer Service today at 9:30AM, to ask where is my SIM card, and given the advice by the Supervisor Latisha to wait another day or two! The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. They dont think its important to know about it. Select the option you are having issues The following are the most recent problems reported by Consumer Cellular users through our website. @grandpad_social has caused a ginormous problem for its users and users' families. But below is the general default factory reset process that works on most devices: . WebCall 053 940 7412 Call 1-800-938-226 CONSUMER CELLULAR Purchased through Consumer Cellular? What to do? Full 1/2 hr before I was able to reach via chat. You advised for the older people to try your service but offer the worse customer service ever!!! Desired outcome: What a fiasco of epic proportions!!! But it doesn't stop there! 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The most important maintenance you can do is keep your cell phone dry because moisture can corrode electronic circuits very quickly. Considering the numerous complaints found. Not sure how, what seemed like, an easy transition led to a total loss of coverage. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. @Consumer_Cell Finally activated! I'm still turning this matter into ohio attorney general for fraudulent charges. Dont take your cell in the pool. Realtime status of outages and problems with service providers. There is little else you can do to repair a cell phone. Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Claim it and get a lot of features. Follow the steps below to set up the correct network settings. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. Customer support is an essential part of product acquisition and marketing. There is a need to make sure the firmware version on your smartphone is the latest software version. The phone is recharged by plugging it into a household electrical outlet or from a car battery by connection through the cigarette lighter unit. @Consumer_Cell whos dumb idea was it to not support tmobile esim? This is my service snd my decision to save or delete messages as I see fit! Necessary cookies are absolutely essential for the website to function properly. As it turned out they were more expensive than my previous provider, and early in January 2023 my phone started to malfunction so bad it was almost impossible to use. @Consumer_Cell I was instructed to call back with a transfer code. Upgrade the phone's software to the most recent software available. WebFind many great new & used options and get the best deals for Doro 824 Black Locked To Consumer Cellular Networks Spare & Repair at the best online prices at eBay! The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. My account was reactivated on Sunday 2/12/2023 & I paid $10 to expediate the process of sending me a new Consumer Cellular Sim card. Monthly Board $300 outdoor & $450 indoor. Connect the power adapter (included) to the power socket on the Consumer Cellular Home Phone Base.