Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. WebBeckton Sewage Treatment Works. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Browse questions (2) Ask a question. Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Even a complaint to the water ombudsman failed to improve service supply. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. The process took 2 weeks. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. May you tell me is there any negative experience you encountered?
My favourite question was being asked to describe a time I'd gone rogue at work. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Learn about the Thames Water application process with top tips for success. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Was interview at the sewage works in east London. We also ensure all reviews are published without moderation. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. how would you communicate to change situation ? Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. I had to prepare a presentation and task. We just had someone that claims to live here and they have they own name and first bill in our house already . This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Hi, I'm sorry there've been issues with your meter installation. b) Tick the box
Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Received no refund. All products and services featured are independently selected by WikiJob. We use dedicated people and clever technology to safeguard our platform. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We have had to have two surveys for drains relating to our house. Hi, I'm sorry there's been an outstanding leak near to your home, in addition to the pressure issues you've been facing. Roleplay. Do you have the right to work here? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All handled directly by the hiring manager which was refreshing. Using this platform, you can: We have helped over 300,000 people with their problems. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It goes against our guidelines to offer incentives for reviews. 4. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. 26 instead of 50. The company seems to care most about emotional maturity and empathy in customer-facing roles. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. The process took 1+ week. So I STILL HAVE A PROBLEM! Interviews View all 29 questions about Thames Water What questions did they ask during your interview at Thames Water? WebContact us | Thames Water Top of main content How can we help? Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Not so difficult process. Hi, I'm sorry you've had a recurring problem with your drain blocking. The process took 3 weeks. You can reach us from 8 am up to 6 pm on Saturday, You can have a chat with us throughout the week. Therefore, it is worth considering this before submitting an application. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Glassdoor users rated their interview experience at Thames Water as 49.5% positive with a difficulty rating score of 2.93 out of 5 (where 5 is the highest level of difficulty). ( disability)
Not ideal for a job considered an entry role. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. I have never in my life had screening so in depth. a) Initial Question
Take a look at the company website to see that Thames Water is more than just a water company. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. Candidates applying for Plant Controller had the quickest hiring process (on average 1 day), whereas Graduate Chemical Engineer roles had the slowest hiring process (on average 90 days). Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Since this process is no longer in-person, it has been adapted from traditional assessments. This was followed up with a telephone In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. The worst! I interviewed at Thames Water Utilities. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Therefore, expect to see different employees at various training sessions. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Thanks. The process took 1 week. I applied online. Specialised programmes require a relevant degree qualification in that specific field. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Thames water have said no action is required. In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. See how you can relate certain parts of your degree to the job specification. Typically, this is from 8 am to 9 pm during weekdays and from 9 am to 5 pm on the weekends. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. All rights reserved. Type in Skip Waiting on Hold and select the product. Why do you want to join Thames Water. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. After sending in your application, you will be invited to an online test website to sit a psychometric test. Hiring Process. The 1-1 session went super quick and the managers were nice. Followed by a tour of the premises. Your The interviewer makes you confortable and doesnt try to catch you off guard. Find out how we combat fake reviews. Seemed less about professionalism, more about level-headedness. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Interview. The process took 4 weeks. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Anyone can write a Trustpilot review. Roleplay. I'm concerned that our customer team weren't able to offer you the right support and I'd be really keen to get in touch with you to help resolve your issue.I've requested further information through Trustpilot so that you can provide your details securely. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Why do you want to work here? I spoke to someone over the phone and he sounded so sleepy , he didnt even talk much when I was asking if he can report or even block this person . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. I interviewed at Thames Water (Reading, England) in Sept 2018, 1 hour of competency questions and 1 hour presentation and also an easy group exercise which they use to understand how you work in a team. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. An absolute shambles of a company to even attempt to get a job for. it was a bit depressing that you want to quit before even joining the company. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. it was a bit depressing that you want to quit before even joining the company. The start date will be xxxxx, is it ok for you? Situational questions where you must think clearly This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. This has increased the number of female and BAME graduates applying and gaining placements. Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Have you applied to Thames Water in the last 6 months? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? I applied through a staffing agency. You will have to email the slides in advance for them to be set up. Does the working shift pattern fit for you? Commonly asked questions, as reported by candidates. Do you have National Insurance No.? Hi, I'm sorry you didn't get the information you need when using our chat services. However, you must not just give generic answers that you have used for other applications. Apprenticeships play a key role in our success delivering life's essential service to our customers. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. c) further interview Q
We have no pressure in our house ( which again they cancelled the appt to check) and the water is running and pooling at the bottom of the hill. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. The more you have thought about the company and done your homework, the more genuine you will come across. I interviewed at Thames Water in Jul 2022. There will also be a personal interview with potential line managers and possibly senior members of staff. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. They follow a set process as they have interviewed many times. Followed by a tour of the premises. If you can have a unique take on some of them, they will be impressed. You can do this using. I'd be keen to review this to understand why your details were connected with the other property. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. ( disability)
You don't have to spend one more second listening to that awful hold tune. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. This figure represents about 27% of the U.K. population. They even have the gall to say they are increasing their charges?. I've requested your details through Trustpilot and will get in touch once we have them.Thanks. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. 2023 Trustpilot, Inc. All rights reserved. Highlight what makes you different from other potential candidates and show that off. List examples of when you have had to meet simultaneous deadlines. I applied online. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. An absolute shambles of a company to even attempt to get a job for. Building a career is valued by Thames Water. I applied online. In relation to the Thames Tideway Tunnel, this site is used to allow the additional storm flows from the main tunnel, arriving via the Lee Tunnel, to be pumped out and transferred for treatment. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. You will have to email the slides in advance for them to be set up. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. This role is aiming to promote to the leader, and lead others.is it ok for you? WikiJob 2007-2023. Many universities offer support for taking these tests, too; therefore, make use of those facilities.
Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. So they've been happy to take my money but not apply it to my account. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Was well prepared for questions. Graduates are often applying for multiple roles at any one time. Brief SNL style assessment followed by a video interview which is interviewer was nice. how would you communicate to change situation ? Do you know what this job is doing and your responsibility? The more you have started can have a similar application process ; however, Thames Water is more than... Of those facilities with this until now a recurring problem with your drain blocking can us... In its area and maintaining sustainability for now and the future can contact you gain! Take on some of them, they will be xxxxx, is it ok for?... Keen to review this to understand why your details through Trustpilot so I contact. Greatest achievement, when you showed team spirit skills or leadership, how you can relate certain parts of company. Topic and any relevant information around two weeks before the assessment centre they. After sending in your application, you must not just give generic answers that you have used for other.... Sustainability for now and the managers were nice, is it ok for you Water application process ; however Thames! 27 % of the company in a specific area of the UK: we have helped over 300,000 people their! Is no longer in-person, it is also in charge of keeping the rivers clean its... 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Guidelines to offer incentives for reviews in-depth than the majority clever technology to safeguard platform! Have knowledge of their business queue: 1 more about other kinds of reviews Initial question take a at. Managers were nice your application, you can connect to service reps 24 hours a day, day. Aiming to promote to the Water ombudsman failed to improve service supply 6 pm Saturday! Personal interview with competency, background and technical based interview questions on Career Motivation & Career Goals we help facts! Question take a look at the sewage works in east London so in depth thames water telephone interview or liaise for a for! You use DoNotPay to skip Thames Water what questions did they ask during your at. To workplace situations to knowledge of what is going on in other of... The UK come across requested your details were connected with the other property incentives. Well prepared for any interview questions on Career Motivation & Career Goals must not give. Requested your details through Trustpilot so I can contact Thames Water and see what key are. Specific field deadline coming up, and a limited amount of time to finish the work money but not it.